Supporting Customer in Kendari through Parts Availability

KENDARI

PT Trakindo Utama is always committed to continuously improving our services for customers. Providing various solutions for the convenience of our customers can be seen through Trakindo Kendari's performance in supporting customers' business.

Located in the far southeastern part of Sulawesi does not stop Trakindo Kendari to continue to provide optimal services. This can be proven from the increased customer satisfaction with the convenience of using Cat products.

The needs for parts at the right time, especially GET Undercarriage, also what Trakindo Kendari is paying more attention to as they make sure that it is always available in branch to use whenever the customer needs it.

All of these efforts in providing the best service for customers are not always easy, but with good teamwork between the Sales and Service team, it can all be passed.

Trakindo Kendari is making two ways communication continuously running in all functions that can help the service processes faster and time-efficient.

Not only that, the existence of the Trakindo Customer App (TCA) that was launched last June has also become a supports the service performance, which makes it easy and fast in working with Trakindo.

We hope that through Trakindo branches all across the nation, in this case especially Kendari, can always advance our customers’ business, following Trakindo’s spirit, Advancing You Forward.

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